Privacy Policy for Discount-Hearing Ltd

Discount-Hearing Ltd ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services or visit our website. Our registered office is located at Izabella House, Regent Place, Birmingham, B1 3NJ.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, address, email address, phone number, date of birth.
2. Financial Information: Payment details, billing information.
3. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
4. Usage Data: Information about how you use our website, products, and services.
5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Information

We use different methods to collect data from and about you including:

• Direct interactions: You may provide us with your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and improve our services.
• To manage our relationship with you.
• To process and deliver your order.
• To administer and protect our business and this website.
• To deliver relevant website content and advertisements to you.
• To make suggestions and recommendations to you about goods or services that may be of interest to you.

Disclosure of Your Information

We may share your personal information with:

• Service providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
• Compliance with laws: Where we are legally required to do so.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.

Changes to This Privacy Policy

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email at support@discount-hearing.com or by post to: 

Discount-Hearing Ltd
Izabella House
Regent Place
Birmingham, B1 3NJ
United Kingdom

(LETTERS ONLY - NO PARCELS ACCEPTED AT THIS ADDRESS)

This Privacy Policy was last updated on 6 August 2024.