Platinum Patient Aftercare Program

At Discount Hearing, we understand that the journey to better hearing doesn't end when you purchase your hearing aids. That's why we have developed a comprehensive aftercare program designed to support you every step of the way. Our goal is to ensure your hearing aids continue to function at their best, providing you with clear and comfortable hearing for years to come. Here’s an in-depth look at what our aftercare program includes:

Regular Check-ups

We offer scheduled appointments to regularly inspect and clean your hearing aids. These check-ups are crucial for maintaining the functionality and longevity of your devices. During these visits, our specialists will:

• Perform detailed cleanings to remove any built-up wax or debris.
• Conduct thorough inspections to identify and address any potential issues.
• Verify that all components are working correctly and replace any worn-out parts.

Adjustments and Fine-tuning

Hearing can change over time, and so can your environment and preferences. Our aftercare program includes personalized adjustments to ensure your hearing aids continue to meet your needs. This service involves:

• Reprogramming your devices to match any changes in your hearing profile.
• Fine-tuning settings to improve clarity and comfort in various listening situations.
• Providing expert advice on how to optimize your hearing aid usage.

Battery Replacement

To keep your hearing aids powered and ready for use, we offer complimentary battery replacements. Our aftercare program ensures that you never have to worry about your devices running out of power unexpectedly. Services include:

• Regularly scheduled battery replacements during check-ups.
• Providing you with spare batteries for convenience.
• Educating you on how to change batteries and tips for prolonging battery life.

Repairs and Maintenance

Even the most advanced hearing aids can encounter issues. Our aftercare program includes prompt repair services to address any problems, ensuring minimal disruption to your hearing aid use. Our repair and maintenance services cover:

• Fixing any malfunctions or damage to your hearing aids.
• Providing loaner devices while your hearing aids are being repaired.
• Offering maintenance tips to help you avoid common issues and extend the life of your devices.

Education and Support

At Discount Hearing, we believe that informed customers are happy customers. Our aftercare program includes ongoing support and education to help you get the most out of your hearing aids. This includes:

• One-on-one training sessions on how to use and care for your hearing aids.
• Access to resources and guides on hearing aid maintenance and troubleshooting.
• Continuous support from our team of experts, ready to answer any questions or concerns you may have.

Our commitment to your hearing health extends far beyond the initial purchase. At Discount Hearing, we are dedicated to providing continuous support, ensuring your satisfaction, and helping you enjoy the best possible hearing experience. Join our aftercare program today and experience the peace of mind that comes with knowing your hearing aids are always in expert hands.

** This program is billed per hearing aid per annum**

Click here to purchase Platinum Patient Membership